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POLICIES

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Rachael Hundley Photography has exceptional customer service and provides quality care and products to every client.
Rachael focuses on complete customer service, from beginning transactions to consultations, in-person ordering options, and delivery to the very last touch.

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Deposit fees are due at the time of booking to secure your session date and time. This deposit includes the photographer's time and talent during your session, detailed editing of at least 20 to 30 images for viewing only, and an online viewing gallery session. Prints and products are sold separately unless otherwise discussed or mentioned in the Collection packages. Collections will be chosen at the time of your gallery viewing. If making payments, an invoice will be sent out with a plan. Dates cannot be held without payment. Deposit fees are non-refundable but may be transferred to a rescheduled session. I would like to be as transparent as possible and inform you that I do not offer discounts or accept returns for issues related to hair, cosmetics, or wardrobe choices.
 

Session retainers must be paid and a contract signed within 48 hours to secure your session date.

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There will be no return or transfer of deposit for a no-show or late arrival after 15 minutes of your session start time. You may reschedule by submitting a new reservation fee.

 

$25 travel fee charge for locations outside over 40 miles of Ham Lake, MN. 


By booking a session you grant Rachael Hundley Photography permission to use any images taken to be used for media and social media advertising and website portfolio unless specifically requested not to be used.  There is a section in your contract where you will indicate your wishes. 

 

COVID-19 - If there is any chance that I have symptoms before our session, you will be contacted immediately and we will reschedule. If you or any family member in your session group has been tested and shows symptoms of the COVID-19 virus, we shall reschedule. Your retainer fee can be transferred to a rescheduled date. Please click  COVID 19  in the Client Resources tab at the top of the page.

*Prices are subject to change at any time. After the contract is signed, you will be locked into your agreement. 


*Pro Lab Printing can be purchased through your Rachael Hundley Photography online gallery store. 


**Finally, please do not edit (cropping is ok)  any images in any way that I have given you. It is a copyright infringement and illegal. Thank you!

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